About Us

Our mission is to offer support and resources which provide access for students to pursue an education through:

  • A staff dedicated to innovative, proactive solutions
  • Identifying, creating, and delivering resources through personal counseling and outreach efforts to provide a financial plan for families

Our vision is to be the leader in providing the greatest customer service experience. We will make a Grand Valley State University education affordable, one student at a time.

For any questions feel free to visit our contact us page. 


Our Staff

Our Staff

First Name Last Name Email Title
Abby Hatter hatteabb@3588612.com Financial Aid Counselor
Alfany Rosales-Muro (she/her) rosaleal@3588612.com Assistant Director of Financial Aid - Customer Service & Financial Literacy
Angel Kropf kropf@3588612.com Student Employment Assistant
Anne Zalud (she/her) zaluda@3588612.com Financial Aid Assistant
Ashlee Thayer thayeras@3588612.com Assistant Director of Financial Aid - Reporting, Federal Systems, and Processing
Brynne Roberts (she/her) roberbry@3588612.com Associate Director of Financial Aid - Scholarships
Doug Ferguson s_fergudou@3588612.com Scholarships Graduate Assistant
Emmanuel Tetteh s_tettehem@3588612.com Financial Aid Graduate Assistant
Erin Braginton braginer@3588612.com Financial Aid Assistant
Francesca Golden (she/her) goldenf@3588612.com Associate Director of Financial Aid - Compliance
Jenna Poll (she/her) pollj@3588612.com Partnership Coordinator
Joey Montney (he/him) montney1@3588612.com Assistant Director of Financial Aid - Systems & Processing
Katelyn Geurink johnske8@3588612.com Associate Director of Financial Aid - Student Employment
Katie Hoppe hoppeka@3588612.com Financial Aid Counselor
Mario Marcos (he/him) marcomar@3588612.com Assistant Director of Financial Aid - Compliance
Maryelise White (she/her) whitema1@3588612.com Assistant Director of Financial Aid - Scholarships
Melissa McCullough mccullme@3588612.com Associate Director of Financial Aid - Systems & Processing
Michelle Rhodes (she/her) rhodesmi@3588612.com Associate Vice President for Financial Aid
Michelle Walters (she/they) walterm1@3588612.com REP4 FinLit Program Director
Quinton Randall s_randalqu@3588612.com Financial Aid Graduate Assistant
Rachel Stephens stephrac@3588612.com Associate Director of Financial Aid - Customer Service & Office Operations
Ron Berg bergron@3588612.com Financial Aid Counselor - Scholarships
Samuel Ahutorvie s_ahutorsa@3588612.com Financial Aid Graduate Assistant
Stephanie Holm (she/her) holms@3588612.com Administrative Assistant
Sue Dix (she/her) dixsu@3588612.com Financial Aid Assistant

Annual Reports for the Office of Financial Aid & Scholarships can be found here



Page last modified September 3, 2024